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Nazlı Sönmez
Assistant Professor of Management Science
ESMT Berlin
I am an Assistant Professor of Management Science at ESMT Berlin. My research goal is to use data and models to better understand operational innovation in healthcare delivery and help solve real problems in this area. My current research focuses on healthcare delivery interventions for creating better patient outcomes, and access to healthcare through collaborations with the Aravind Eye Hospital, in India and the Cooper University Health Care, in Camden, New Jersey.
I completed my PhD in the Management Science and Operations department at London Business School in 2021. In 2020, I was awarded the Professor Sir James Ball Annual PhD Award which is given to one student per year across all PhD students at London Business School. I was a finalist in the 2020 MSOM Student Paper Competition, and in the INFORMS Health Application Society (HAS) Bonder Scholarship for Applied Operations Research in Health Services in 2018.
Prior to starting my PhD, I got my Bachelor of Science and Master of Science degrees in Industrial Engineering at Bilkent University, where I received the Academic Excellence in Master of Science Studies award.
Publications
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
(with Kamalini Ramdas, Ryan W. Buell, Rengaraj Venkatesh, Kavitha Srinivasan)
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Published Online in Articles in Advance, Manufacturing & Service Operations Management
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Finalist, MSOM Student Paper Competition, 2020
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Accepted at MSOM Healthcare SIG, 2021
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Best Paper Award at the 1st ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization (EAAMO’21)
Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma.
(with Kamalini Ramdas, Ryan W. Buell, Dr. R. Venkatesh and Dr. S. Kavitha)
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PLOS Global Public Health 3(7), e0001648.
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Responsible Business Education Awards - "Highly Commended", Evidence from the first shared medical appointments (SMAs) randomised controlled trial in India, Financial Times, UK, 2023.
Ongoing Work
Peer Effects in Healthcare Delivery: An Investigation into Shared Medical Appointments
(with Kamalini Ramdas, Ryan W. Buell, Dr. R. Venkatesh and Dr. S. Kavitha)
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To be submitted to Management Science.
Assessing the Benefits of an Innovative Healthcare Delivery Model in Serving Disadvantaged Patient Populations
(with Kamalini Ramdas, Ryan W. Buell, Dr. R. Venkatesh and Dr. S. Kavitha)
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To be submitted to a General Interest Scientific Journal.
How to Manage Doctor Appointments with a Shared Medical Appointment Option? (with Kamalini Ramdas and Sarang Deo)
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Work in Progress.
Increasing the Follow-up Rate of Patients Requiring Emergency High-Consequence Treatment
(with Kamalini Ramdas, Dr. Manavi Sindal and Dr. R. Venkatesh)
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Work in Progress.
M.S Thesis: The Newsvendor Problem with Multiple Inputs and Environment Sensitive Customers (Advisor: Ülkü Gürler)
Teaching
ESMT Berlin
Instructor
Operations and Supply Chain, MIM Course, February 2023 – March 2023.
Bilkent University
Instructor
Data Analytics and Statistics (MAN610), MS & PhD, September 2021 - January 2022.
The main purpose of the course is to develop knowledge skills and abilities concerning the fundamentals in econometric modelling, prediction based methods, and machine learning. I designed this course for the M.S and Ph.D. students from the ECON and MAN departments.
London Business School
Graduate Teaching Assistant
Statistical Research Methods for PhD Students (P003), February 2016 - July 2021.
Data Analytics for Managers for MBA & EMBA Students (C170), September 2018 - October 2019.
London School of Economics
Guest Teacher
Operations Management for Undergraduate Students (MG104), October 2019 - July 2021.
Graduate Teaching Assistant and Second Marker
Supply Chain Management for Graduate Students (MG466), January 2019 - June 2019.
Operations Management for Management Consultancy for Graduate Students (MG401), January 2018 - June 2018.
Bilkent University
Graduate Teaching Assistant
Probabilistic Analysis Course for Graduate Students (IE 523), September 2014 - January 2015.
Quality Assurance and Reliability Course for Undergraduate Students (IE 380), January 2015 - June 2015.
Senior Design Project Course for Undergraduate Students (IE 477 & IE 478), September 2013 - June 2014.
Linear Algebra and Differential Equations for Undergraduate Students (Math 225), September 2012 - June 2013.
A Process Outlook for Industrial Engineering for Undergraduate Students (IE 102), September 2011 - June 2012.
Featured Research
The Doctor is Ready to See You All Now. London Business School Review, November 2018.